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ONE FACE
AT THE BORDER
Historically, travelers entering the United States make three
stops-an Immigration inspector, a Customs inspector and an Agriculture
inspector, if they are carrying food or plants.
The "One Face at the Border" initiative unifies the
inspection process by cross-training Customs and Border Protection
inspectors to perform all three inspection functions. Travelers
will now meet a single primary inspection officer specially
trained to determine who needs to go through secondary inspection.
The primary inspector will quickly process law abiding travelers.
The primary inspector will refer travelers whose information,
demeanor or actions raise questions to secondary inspectors
for additional questioning.
Unifying three dedicated but separate workforces into one US
Customs and Border Protection Officer, cross trained to address
all three inspections needs, is another significant step toward
Homeland Security's effort to make the most effective use of
the Department's assets and thus better secure our homeland.

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